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Generative AI in the Telco Domain: Transformation and Disruption

Our team of expert analysts ran a webcast discussion on Wednesday, November 1, 2023 providing insights on generative AI trends, transformation and disruption in telco.
Key topics of discussion included:
  • Which use cases will have the greatest potential impact on CSP operations in the near, medium and long term?
  • How might Generative AI change how CSPs manage their operations and support their customers?
  • What infrastructure changes are required to support Generative AI and what are the implications on cost, performance and the supplier landscape? 
  • What are the considerations for buy vs. build and what does the ecosystem look like?
  • What can we learn from the pioneering telcos in Asia that are pushing the boundaries of innovation?
  • What steps should CSPs take to prepare for Generative AI?
  • Plus, an open Q&A session
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